The Medical Tourism CRM that turns enquiries into booked patients
Stop losing patients to spreadsheets, WhatsApp groups and scattered inboxes. Capture every lead, run your treatment pipeline, coordinate flights and surgery, price against competitors, and automate your marketing — in one medical tourism software platform.
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Good morning, Sarah! ☀️
3 follow-ups today and 2 new leads waiting.
Revenue this month: €184,500 · Profit €58,200Today: 9 · Yesterday: 7
Last month: 150
58 booked / 186 total · Booking 42.1%
Profit €58,200 (32%) · Pipeline +€312,000
6 min
Target < 30 min ✅ · Fastest: Aylin (2m)
12
Arriving this week: 5 · Surgeries: 4
Your real dashboard on day one — leads, conversion, revenue and profit, live.
Trusted by
Medical tourism agencies and clinics already run on our CRM
From hair transplant and dental clinics in Istanbul to medical travel agencies across Mexico, India and beyond.
28+
Modules included
1 day
Average time to go live
100%
Tenant data isolation
24/7
Lead capture from your site
The real problem
Your patients are not lost to competitors. They are lost in your process.
Most medical tourism agencies run on a spreadsheet, three WhatsApp groups and a shared inbox. Enquiries slip through. Follow-ups get forgotten. Nobody knows the real margin on a procedure, or which website actually produces booked patients.
Leads go cold
A patient messages on Friday. By Monday nobody remembers to reply — and they have booked with a competitor who answered in 10 minutes.
Margins are a guess
You quote from memory. You do not know what the supplier charged last month, or that a competitor is 20% cheaper on the same procedure.
Nothing is measurable
You spend on ads, but cannot prove which channel produced actual bookings — so you keep spending blind.
See it in action
Every module of your medical tourism software, live
Click any module to watch it work. This is the real interface your team uses every day.
Every patient enquiry, captured and owned
Leads arrive from your website, chat widget and ads — automatically tagged with source, campaign and procedure. Assign an owner, set a priority, and open a full 360° record with notes, files, quotes and travel in one place.
- Auto-capture from any website form
- Owner, priority and status on every lead
- 360° record: notes, files, quotes, travel
🇬🇧 Sarah Whitfield
FUE Hair Transplant
🇫🇷 Marc Dubois
Dental Implants
🇮🇹 Elena Rossi
Rhinoplasty
🇦🇪 Ahmed Karim
Gastric Sleeve
Everything included
Every module your medical tourism agency needs
Not add-ons. Not a marketplace of paid plugins. One CRM for medical tourism agencies that replaces your spreadsheets, booking tools, chat widget and email software.
Lead Management
Capture every patient enquiry, assign an owner, and never lose a follow-up. Full 360° patient record.
Kanban Pipeline
Drag patients through your own treatment funnel — from New Enquiry to Booked and Completed.
Live Dashboard
Leads today, revenue, pipeline value and conversion rate — all in real time.
Follow-Ups
Scheduled reminders with overdue alerts so no patient goes cold.
Calendar
Month, week and day views for consultations, surgeries and arrivals.
Travel Coordination
Flights, hotels, transfers and surgery dates coordinated per patient.
Finance Center
Quotes, invoices, expenses and profit per patient — in any currency.
Commission Engine
Auto-calculate agent commissions and track payouts. Agents see their own earnings.
Pricing Hub
Track competitor prices, supplier costs and margins. Know exactly where you sit in the market.
Pricing Analytics
Market positioning, margin analysis and supplier savings — understand your pricing strategy.
Email Marketing
Build segments, design campaigns and send personalised emails that turn enquiries into bookings.
Email Templates
Reusable templates with variables that auto-fill each patient's details.
Live Chat Widget
A fully customisable chat widget for your website, with an agent inbox and assignment.
WhatsApp Inbox
Manage WhatsApp conversations and templates alongside every other channel.
Questionnaires
Medical intake forms patients complete online — answers land on their record.
Treatment Packages
Build all-inclusive packages with line items and share them as public pages.
Automation Workflows
If this, then that. Status changes trigger emails, assignments and tasks automatically.
Advanced Reports
Revenue by source, conversion funnel and agent performance.
Source Analytics
See which websites, ads and campaigns actually produce booked patients — with UTM tracking.
Supplier Management
Hospitals, clinics, hotels and transport — with contracts, ratings and negotiated prices.
HR & Payroll
Team members, departments and payroll in the same system.
Roles & Permissions
Admin, manager and agent roles. Agents only see what they should.
Multi-Currency
Set your accounting currency, accept payments in others, and keep exchange rates accurate.
White Label
Your logo, your colors, your brand — across the CRM and patient-facing pages.
Security Suite
Two-factor authentication, session management, login history and IP tracking.
Audit Log
A complete trail of who changed what, and when.
API & Webhooks
Drop a form on any website and leads flow straight in. Webhooks push events out.
Patient Portal
Patients log in to check their booking, itinerary and documents — cutting inbound questions.
Generic CRM vs purpose-built
Zoho, Bitrix24 and Salesforce will never understand a surgery date
You can force a sales CRM to track patients. You just have to rebuild half of it yourself — and still bolt on spreadsheets for pricing, suppliers and travel.
Based on out-of-the-box functionality. Zoho, Bitrix24 and Salesforce are powerful general-purpose CRMs — most of these gaps can be closed with custom development, paid add-ons or consultants. With Medical Tourism CRM they work on day one.
And then there is how you pay
Zoho CRM
Per user, per month
Costs grow with every agent you hire
Bitrix24
Per user tiers
Medical tourism workflows must be built by you
Salesforce
Per user, per month
Customisation usually needs a paid consultant
Medical Tourism CRM
Flat, per agency
Every module included — add agents freely
Get started
Live in three steps
Connect your enquiries
Drop our form snippet or chat widget on your website. Leads flow in automatically with source and campaign tracking.
Work the pipeline
Assign agents, quote in the right currency, coordinate travel and follow up — all from one patient record.
Grow with data
See which sources convert, where your margins are thin, and which campaigns book patients. Then do more of what works.
Agencies that stopped guessing
“We were running 400 patients a year on spreadsheets and WhatsApp. Within a month we could finally see our real conversion rate — and it was half what we thought. Fixing that paid for the software many times over.”
Clinic Director
Hair transplant agency, Istanbul
“The Pricing Hub is the reason we switched. We finally know what our competitors charge and what our real margin is on every procedure.”
Operations Manager
Dental tourism agency
“Coordinating flights, hotels and surgery used to live in three different places. Now it is all on the patient record and nothing gets missed.”
Patient Coordinator
Aesthetic surgery agency
Pricing
One extra patient pays for a year
Every plan includes the full patient pipeline. Start free — no credit card required.
Starter
For small agencies getting organised.
$49/month
- Up to 500 leads/month
- 3 team members
- Kanban pipeline & lead 360°
- Finance & multi-currency
- Travel coordination
- Email templates
Business
For growing agencies that want to scale.
$89/month
- Up to 2,000 leads/month
- 10 team members
- Everything in Starter
- Live chat widget & inbox
- Email marketing & segments
- Pricing Hub & analytics
- Automation workflows
- Advanced reports
Enterprise
For established agencies and clinic groups.
$199/month
- Unlimited leads
- Unlimited team members
- Everything in Business
- White label & custom branding
- Full API & webhooks
- Patient portal
- Priority support
- Advanced security & audit
FAQ
Medical tourism CRM questions, answered
What is a medical tourism CRM?
A medical tourism CRM is customer relationship management software built specifically for agencies that send patients abroad for treatment. Unlike a generic CRM, it handles the whole patient journey: capturing enquiries, quoting procedures in multiple currencies, coordinating flights, hotels, transfers and surgery dates, managing hospital and clinic suppliers, and tracking agent commissions — all in one system.
How is this different from a generic CRM like HubSpot or Salesforce?
Generic CRMs are built to sell products, not treatments. They have no concept of a procedure catalogue, competitor pricing, surgery scheduling, medical intake forms, or travel logistics. Medical Tourism CRM includes all of that out of the box, so you do not have to bolt on spreadsheets, WhatsApp groups and separate booking tools.
Which treatments and specialities does this medical tourism software support?
Any of them. You define your own medical departments and procedures — hair transplant, dental, aesthetic surgery, bariatric, fertility, eye, orthopaedic, oncology and more. Those departments then flow automatically into your leads, pricing and email segments.
Can I capture patient leads from my existing website?
Yes. You get an API key and a ready-made form snippet you can paste into any website — WordPress, Webflow, Shopify or custom. Leads arrive instantly with the source page, hostname and UTM campaign data attached, so you can see exactly which channels produce booked patients.
Does it handle multiple currencies for international patients?
Yes. You choose your accounting currency, select which currencies patients actually pay in, and set exchange rates. Every quote, cost and report converts correctly, so your revenue and margin figures are always accurate.
Is my patient data secure and separate from other agencies?
Every agency is a fully isolated tenant — your data is never visible to another agency. The platform includes role-based access (admin, manager, agent), two-factor authentication, session management, login history and a complete audit log of every change.
Can my agents only see their own patients?
Yes. Agents see the leads and chats assigned to them, managers see their team, and admins see everything including costs and margins. Sensitive data like supplier costs and profit is hidden from agents entirely.
How long does it take to get started?
Most agencies are live the same day. Sign up, set your departments and procedures, invite your team, paste the lead form on your site, and import your existing patients from a CSV. There is no installation and no long onboarding project.
Every enquiry you lose is a patient someone else treats
Set up your medical tourism CRM today. Import your patients, paste the lead form on your website, and see your real numbers by tomorrow.
Your data stays yours — fully isolated, encrypted, and exportable at any time.